1. Introduction

VerdantPathPlace ("we," "us," or "our") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you visit our website verdantpathplace.sbs or utilize our yacht charter services.

Your usage of our services implies agreement with the data handling practices detailed in this policy. Our policy adheres to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and supplementary Canadian privacy legislations.

2. Information We Collect

2.1 Personal Information

You furnish us with personal information voluntarily through various means, including:

  • Reserving a yacht charter
  • Reaching out to us via our website or telephone communication
  • Signing up for our newsletter
  • Completing forms on our website
  • Taking part in surveys or promotions

Such information could encompass:

  • Your name and contact details (such as email, telephone number, mailing address)
  • Financial details for transactions (safeguarded by third-party service providers)
  • Your yachting preferences and needs
  • An individual to contact in case of emergency
  • Specification of dietary constraints or health-related information (provided at your discretion)

2.2 Information Collected Automatically

Information regarding your electronic device and the manner in which you navigate our website is gathered automatically:

  • Details of your IP address and geolocation
  • The type and version of the browser you use
  • Records of the pages you visit and the time spent on our site
  • URLs from which you were referred to our site
  • Details about your device (its type, screen resolution, etc.)

2.3 Cookies and Similar Technologies

Cookies and related tracking methods are utilized on our website to enrich your browsing experience. They are instrumental in helping us:

  • Maintain your site preferences
  • Examine and enhance site usability and performance
  • Deliver content tailored to you
  • Refine our services overall

Preferences related to cookies can be managed using your web browser's settings or our cookie consent interface.

3. Use of Your Information

We put the information we accumulate to use in various ways, including:

  • Provision of Services: To render yacht charter services, manage reservations, and keep you informed about your scheduled trips
  • Support for Customers: To handle inquiries and offer assistance when needed
  • Processing Transactions: To process financial transactions and oversee billing records
  • Security Measures: To safeguard the integrity of our operations and counteract fraudulent activities
  • Promotional Outreach: To send you offers and news updates (you have the option to opt in)
  • Web Development: To study browsing behavior and enhance our online service
  • Legal Adherence: To comply with prevailing laws and regulatory demands

4. Sharing and Disclosing Information

Your personal information is neither sold, exchanged, nor leased to third parties. Nevertheless, sharing of your information might occur under the following circumstances:

4.1 Third-Party Service Providers

Information may be distributed to service providers we trust, which assist us with operations such as payment processing, hosting and maintaining our website, carrying out email marketing campaigns, monitoring performance and website analytics, and providing customer service.

4.2 Legal Obligations

If mandated by law, or as a response to lawful processes, court orders, emergency situations, or to investigate possible misconduct, we may disclose your information.

4.3 Corporate Transactions

Should we undergo a merger, acquisition, or asset sale, your personal information could be transferred as an asset in such dealings.

5. Security of Data

We enforce suitable preventive measures technologically and organizationally to protect your personal information from unlawful access, alteration, disclosure, or destruction. Our precautions include data encryption, secure server utilization, access management, routine testing, and workforce education.

Nonetheless, it must be acknowledged that no method of digital transmission or electronic storage is completely watertight. We cannot absolutely vouch for the security of your personal data.

6. Retention of Data

We keep your personal information in our records only as long as necessary for the fulfillment of the purposes it was amassed for, or as required by legal stipulations. Standard retention periods are:

  • Charter Reservations: 7 years, for tax and legal obligations
  • Marketing Communications: until you opt-out or request deletion
  • Analytics of Website: 26 months as a general rule
  • Customer Assistance: 3 years since the last interaction

7. Your Privacy Rights and Choices

Your rights include requesting access, making corrections, invoking deletion (as per legal allowances), data portability, opting out of marketing communications, and setting your cookie preferences. Should you wish to exercise your rights, please get in touch with us using the provided contact information.

8. Services by Third Parties

8.1 Analytical Tracking

We utilize analytical tools such as Google Analytics to better understand how users interact with our site. You can opt-out using tools like the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Integration

Links to various social media platforms are present on our site, and they are governed by their respective privacy policies.

8.3 Transactional Processing

All transactional procedures are handled by third-party processors that comply with PCI DSS standards.

9. International Data Movement

Your data may be moved to, and processed in, nations apart from Spain. We maintain suitable guarantees aligned with the requirements of applicable privacy laws in these situations.

10. Children's Privacy

We do not intentionally engage in data collection from individuals under the age of 13. If there's a reason to believe that a child has provided us with their data, we urge you to contact us at once.

11. Privacy Policy Updates

This Privacy Policy is subject to amendments reflecting changes in our procedures or legal mandates. We will apprise you of such updates via publishing the revised policy, notifying registered users via email, or presenting an announcement on our website. Your continued engagement with our services post the effective date is considered as acceptance of the updated terms.

12. Contact Us

For inquiries about this Privacy Policy or our handling of data, kindly reach out to us:

VerdantPathPlace — Privacy Officer
Port Vell Marina
Barcelona 08039
Spain

Phone: +34 932 23 74 00
Email: [email protected]

13. Commitment to Google Ad User Consent Policy

We abide by the user consent policy for Google Ads, and you have the freedom to modify cookie/tracking preferences through our cookie settings at your convenience.